{"id":121280,"date":"2020-05-09T03:06:44","date_gmt":"2020-05-09T03:06:44","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/oncustomer-livechat\/"},"modified":"2020-05-12T11:01:45","modified_gmt":"2020-05-12T11:01:45","slug":"oncustomer-livechat","status":"publish","type":"plugin","link":"https:\/\/twd.wordpress.org\/plugins\/oncustomer-livechat\/","author":17937547,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","version":"1.0","stable_tag":"trunk","tested":"5.4.19","requires":"3.0.0","requires_php":"","requires_plugins":"","header_name":"OnCustomer Livechat","header_author":"OnCustomer","header_description":"K\u1ebft n\u1ed1i \u1ee9ng d\u1ee5ng v\u1edbi \u1ee9ng d\u1ee5ng OnCustomer Livechat \u0111\u1ec3 b\u1eaft \u0111\u1ea7u ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n tr\u00ean website.","assets_banners_color":"ffffff","last_updated":"2020-05-12 11:01:45","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"","header_author_uri":"https:\/\/oncustomer.asia\/","rating":0,"author_block_rating":0,"active_installs":10,"downloads":1078,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation"],"tags":[],"upgrade_notice":[],"ratings":[],"assets_icons":{"icon-128x128.jpg":{"filename":"icon-128x128.jpg","revision":"2301352","resolution":"128x128","location":"assets","locale":""}},"assets_banners":{"banner-772x250.jpg":{"filename":"banner-772x250.jpg","revision":"2301352","resolution":"772x250","location":"assets","locale":""}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":[],"block_files":[],"assets_screenshots":{"screenshot-1.jpg":{"filename":"screenshot-1.jpg","revision":"2303370","resolution":"1","location":"plugin"},"screenshot-3.jpg":{"filename":"screenshot-3.jpg","revision":"2303370","resolution":"3","location":"plugin"},"screenshot-4.jpg":{"filename":"screenshot-4.jpg","revision":"2303370","resolution":"4","location":"plugin"},"screenshot-2.jpg":{"filename":"screenshot-2.jpg","revision":"2303370","resolution":"2","location":"plugin"}},"screenshots":{"1":"M\u00e0n h\u00ecnh y\u00eau c\u1ea7u t\u00edch h\u1ee3p OnCustomer Livechat.","2":"T\u00edch h\u1ee3p OnCustomer Livechat th\u00e0nh c\u00f4ng.","3":"Bi\u1ec3u t\u01b0\u1ee3ng OnCustomer Livechat tr\u00ean website.","4":"S\u1eed d\u1ee5ng OnCustomer Livechat tr\u00ean website."},"jetpack_post_was_ever_published":false},"plugin_section":[],"plugin_tags":[10916,185536],"plugin_category":[41],"plugin_contributors":[],"plugin_business_model":[],"class_list":["post-121280","plugin","type-plugin","status-publish","hentry","plugin_tags-livechat","plugin_tags-oncustomer","plugin_category-communication","plugin_committers-kiennguyen07"],"banners":{"banner":"https:\/\/ps.w.org\/oncustomer-livechat\/assets\/banner-772x250.jpg?rev=2301352","banner_2x":false,"banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/oncustomer-livechat\/assets\/icon-128x128.jpg?rev=2301352","icon_2x":false,"generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/oncustomer-livechat\/trunk\/screenshot-1.jpg?rev=2303370","caption":"M\u00e0n h\u00ecnh y\u00eau c\u1ea7u t\u00edch h\u1ee3p OnCustomer Livechat."},{"src":"https:\/\/ps.w.org\/oncustomer-livechat\/trunk\/screenshot-2.jpg?rev=2303370","caption":"T\u00edch h\u1ee3p OnCustomer Livechat th\u00e0nh c\u00f4ng."},{"src":"https:\/\/ps.w.org\/oncustomer-livechat\/trunk\/screenshot-3.jpg?rev=2303370","caption":"Bi\u1ec3u t\u01b0\u1ee3ng OnCustomer Livechat tr\u00ean website."},{"src":"https:\/\/ps.w.org\/oncustomer-livechat\/trunk\/screenshot-4.jpg?rev=2303370","caption":"S\u1eed d\u1ee5ng OnCustomer Livechat tr\u00ean website."}],"raw_content":"\n

Trong th\u1ebf gi\u1edbi hi\u1ec7n \u0111\u1ea1i, th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed kh\u00f4ng c\u00f2n l\u00e0 m\u1ed9t kh\u00e1i ni\u1ec7m xa l\u1ea1. M\u1ed9t doanh nghi\u1ec7p, m\u1ed9t th\u01b0\u01a1ng gia d\u1ef1a v\u00e0o th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed \u0111\u1ec3 th\u00fac \u0111\u1ea9y c\u00f4ng vi\u1ec7c kinh doanh c\u1ee7a m\u00ecnh. M\u1ed9t c\u00e1 nh\u00e2n d\u00f9 kh\u00f4ng c\u00f3 ho\u1ea1t \u0111\u1ed9ng kinh doanh n\u00e0o nh\u01b0ng c\u0169ng \u0111\u00f3ng g\u00f3p t\u1ea1o l\u00ean m\u1ed9t m\u00f4i tr\u01b0\u1eddng kinh doanh th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed qua vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c \u1ee9ng d\u1ee5ng internet, n\u1ec1n t\u1ea3ng x\u00e3 h\u1ed9i nh\u01b0 Facebook, Intasgram, Zalo\u2026 hay \u0111\u01a1n gi\u1ea3m l\u00e0 l\u01b0\u1edbt web. Ch\u00ednh h\u1ecd t\u1ea1o n\u00ean m\u1ed9t th\u1ecb tr\u01b0\u1eddng \u201cm\u00e0u m\u1ee1\u201d m\u00e0 doanh nghi\u1ec7p, th\u01b0\u01a1ng gia nh\u1eafm t\u1edbi \u0111\u1ec3 khai th\u00e1c b\u00ean c\u1ea1nh c\u00e1c th\u1ecb tr\u01b0\u1eddng truy\u1ec1n th\u1ed1ng.<\/p>\n\n

Trong kinh doanh th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed, \u0111\u1ec3 ch\u00e0o b\u00e1n s\u1ea3n ph\u1ea9m ho\u1eb7c ch\u0103m s\u00f3c gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng, b\u1ea1n c\u1ea7n c\u00f4ng c\u1ee5 giao ti\u1ebfp hi\u1ec7u qu\u1ea3 \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng m\u1ee5c ti\u00eau c\u1ee7a m\u00ecnh.<\/p>\n\n

OnCustomer Livechat l\u00e0 n\u1ec1n t\u1ea3ng giao ti\u1ebfp kh\u00e1ch h\u00e0ng hi\u1ec7n \u0111\u1ea1i ph\u00f9 h\u1ee3p v\u1edbi m\u1ecdi b\u1ed9 ph\u1eadn nh\u01b0 qu\u1ea3ng c\u00e1o, kinh doanh, s\u1ea3n ph\u1ea9m v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u00ec ch\u00fang t\u00f4i h\u1ed7 tr\u1ee3 c\u00e1c c\u00f4ng c\u1ee5 h\u1eefu \u00edch v\u00e0 m\u1ea1nh m\u1ebd.<\/p>\n\n

    \n

  1. Qu\u1ea3n l\u00fd kh\u00e1ch h\u00e0ng \u0111a k\u00eanh trong m\u1ed9t m\u00e0n h\u00ecnh\nCh\u00fang t\u00f4i hi\u1ec3u r\u1eb1ng b\u00e1n h\u00e0ng \u0111a k\u00eanh tr\u1edf th\u00e0nh m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c t\u1ea5t y\u1ebfu trong kinh doanh do v\u1eady ch\u00fang t\u00f4i cung c\u1ea5p gi\u1ea3i ph\u00e1p k\u1ebft n\u1ed1i Facebook comment, Facebook messenger, Zalo v\u00e0 qu\u1ea3n l\u00fd c\u00e1c cu\u1ed9c h\u1ed9i tho\u1ea1i v\u00e0 kh\u00e1ch h\u00e0ng \u0111\u1ebfn t\u1eeb c\u00e1c k\u00eanh n\u00e0y trong m\u1ed9t m\u00e0n h\u00ecnh. N\u01a1i m\u00e0 b\u1ea1n s\u1ebd kh\u00f4ng b\u1ecb b\u1ecf l\u1ee1 m\u1ed9t c\u01a1 h\u1ed9i b\u00e1n h\u00e0ng hay ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng quan tr\u1ecdng n\u00e0o c\u1ea3.<\/p><\/li>\n

  2. Bot t\u1ef1 \u0111\u1ed9ng thu th\u1eadp leads k\u1ebft h\u1ee3p v\u1edbi CRM t\u1ea1o th\u00e0nh m\u1ed9t lu\u1ed3ng l\u00e0m vi\u1ec7c nh\u1ecbp nh\u00e0ng\nKhi vi\u1ec7c gi\u1ea3i quy\u1ebft kh\u1ed1i l\u01b0\u1ee3ng th\u00f4ng tin tr\u1edf l\u00ean \u1ed3 \u1ea1t b\u1ea1n th\u1eadt kh\u00f3 ki\u1ec3m so\u00e1t m\u1ecdi th\u1ee9, ch\u00fang t\u00f4i s\u1ebd gi\u00fap b\u1ea1n m\u1ed9t tay, khi kh\u00e1ch h\u00e0ng m\u1edbi nh\u1eafn tin v\u00e0 b\u1ea1n ch\u01b0a k\u1ecbp tr\u1ea3 l\u1eddi, Bot s\u1ebd can thi\u1ec7p v\u00e0 thu th\u1eadp th\u00f4ng tin li\u00ean h\u1ec7 c\u1ee7a h\u1ecd tr\u01b0\u1edbc. B\u1ea1n s\u1ebd c\u00f3 c\u01a1 h\u1ed9i \u0111\u1ec3 li\u00ean l\u1ea1c l\u1ea1i v\u1edbi kh\u00e1ch h\u00e0ng sau \u0111\u00f3. Kh\u00f4ng ch\u1ec9 c\u00f3 v\u1eady, khi t\u00edch h\u1ee3p v\u1edbi m\u1ed9t s\u1ea3n ph\u1ea9m CRM kh\u00e1c, t\u1eeb c\u00e1c th\u00f4ng tin thu th\u1eadp c\u1ee7a Bot b\u1ea1n c\u00f3 th\u1ec3 t\u1ea1o leads v\u1edbi m\u1ed9t c\u00fa click chu\u1ed9t \u0111\u01a1n gi\u1ea3n.<\/p><\/li>\n

  3. Th\u00f4ng tin kh\u00e1ch h\u00e0ng \u0111\u1ea7y \u0111\u1ee7 cung c\u1ea5p m\u1ed9t ng\u1eef c\u1ea3nh ho\u00e0n ch\u1ec9nh v\u1ec1 kh\u00e1ch h\u00e0ng\nCh\u00fang t\u00f4i cung c\u1ea5p cho b\u1ea1n c\u00e1c th\u00f4ng tin c\u00e1 nh\u00e2n, c\u00e1c ho\u1ea1t \u0111\u1ed9ng, th\u00f4ng tin m\u1ea1ng x\u00e3 h\u1ed9i hay c\u1ea3 l\u1ecbch s\u1eed giao d\u1ecbch c\u0169 c\u1ee7a kh\u00e1ch h\u00e0ng n\u1ebfu c\u00f3. B\u1ea1n c\u00f3 th\u1ec3 bi\u1ebft r\u00f5 kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh l\u00e0 ng\u01b0\u1eddi nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ec3 h\u01b0\u1edbng h\u1ecd \u0111\u1ebfn nh\u1eefng m\u1ee5c ti\u00eau m\u00e0 b\u1ea1n mong mu\u1ed1n.<\/p><\/li>\n

  4. T\u0103ng kh\u00e1ch h\u00e0ng m\u1edbi v\u00e0 gi\u1ea3m kh\u00e1ch h\u00e0ng r\u1eddi b\u1ecf\nB\u1ea1n c\u00f3 th\u1ec3 t\u1ea1o ra c\u00e1c chi\u1ebfn d\u1ecbch mang t\u00ednh th\u00fac \u0111\u1ea9y t\u1edbi \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng m\u1edbi ho\u1eb7c kh\u00e1ch h\u00e0ng c\u00f2n \u0111ang ph\u00e2n v\u00e2n b\u1eb1ng c\u00e1c tin nh\u1eafn g\u1eedi \u0111i \u0111\u00fang th\u1eddi \u0111i\u1ec3m d\u1ef1a tr\u00ean h\u00e0nh vi c\u1ee7a h\u1ecd. Ho\u1eb7c b\u1ea1n c\u0169ng c\u00f3 th\u1ec3 g\u1eedi c\u00e1c tin nh\u1eafn th\u00f4ng b\u00e1o t\u00ednh n\u0103ng m\u1edbi, tin nh\u1eafn ch\u0103m s\u00f3c \u2013 h\u1ed7 tr\u1ee3 cho kh\u00e1ch h\u00e0ng nh\u1eb1m duy tr\u00ec ho\u1eb7c th\u1eadm tr\u00ed k\u1ebft n\u1ed1i l\u1ea1i v\u1edbi h\u1ecd tr\u01b0\u1edbc khi qu\u00e1 mu\u1ed9n.<\/p><\/li>\n

  5. T\u0103ng hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c cho nh\u00e2n vi\u00ean\nOnCustomer Livechat c\u0169ng h\u1ed7 tr\u1ee3 c\u00e1c c\u00f4ng c\u1ee5, t\u00ednh n\u0103ng gi\u00fap b\u1ea1n t\u0103ng hi\u1ec7u su\u1ea5t, ch\u1ea5t l\u01b0\u1ee3ng trong vi\u1ec7c giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng h\u01a1n nh\u01b0 ghi ch\u00fa, g\u1eafn nh\u00e3n, tin nh\u1eafn m\u1eabu, \u0111\u00ednh k\u00e8m \u1ea3nh, video, FAQs.<\/p><\/li>\n<\/ol>\n\n\n

      \n
    1. V\u00e0o m\u00e0n h\u00ecnh \u2018Plugins\u2019 t\u1ea1i trang Admin, ch\u1ecdn \u2018Add New\u2019.<\/li>\n
    2. T\u00ecm ki\u1ebfm plugin \u2018OnCustomer Livechat\u2019 v\u00e0 ch\u1ecdn \u2018Install Now\u2019 \u0111\u1ec3 t\u1ea3i xu\u1ed1ng.<\/li>\n
    3. V\u00e0o m\u00e0n h\u00ecnh \u2018Plugins\u2019 t\u1ea1i trang Admin, t\u00ecm \u2018OnCustomer Livechat\u2019 v\u00e0 ch\u1ecdn \u2018Activate\u2019 \u0111\u1ec3 k\u00edch ho\u1ea1t.<\/li>\n
    4. Sau khi k\u00edch ho\u1ea1t plugin, t\u1ea1i menu b\u00ean tr\u00e1i m\u00e0n h\u00ecnh, ch\u1ecdn \u2018OnCustomer\u2019.<\/li>\n
    5. T\u1ea1i m\u00e0n h\u00ecnh OnCustomer, nh\u1ea5n \u2018T\u00edch h\u1ee3p ngay\u2019 \u0111\u1ec3 c\u00e0i \u0111\u1eb7t OnCustomer Livechat tr\u00ean trang web c\u1ee7a m\u00ecnh. N\u1ebfu b\u1ea1n ch\u01b0a c\u00f3 t\u00e0i kho\u1ea3n OnCustomer Livechat, b\u1ea5m v\u00e0o \u0111\u01b0\u1eddng d\u1eabn \u2018T\u1ea1o t\u00e0i kho\u1ea3n\u2019 \u0111\u1ec3 \u0111\u0103ng k\u00fd s\u1eed d\u1ee5ng OnCustomer Livechat.<\/li>\n
    6. Sau khi ch\u1ecdn \u2018T\u00edch h\u1ee3p ngay\u2019, b\u1ea1n s\u1ebd \u0111\u01b0\u1ee3c \u0111i\u1ec1u h\u01b0\u1edbng sang m\u00e0n h\u00ecnh x\u00e1c th\u1ef1c t\u00edch h\u1ee3p. X\u00e1c nh\u1eadn \u0111\u1ec3 \u0111i\u1ec1u h\u01b0\u1edbng tr\u1edf l\u1ea1i m\u00e0n h\u00ecnh Admin.<\/li>\n
    7. M\u00e0n h\u00ecnh th\u00f4ng b\u00e1o t\u00edch h\u1ee3p th\u00e0nh c\u00f4ng v\u00e0 b\u1ea1n c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng OnCustomer Livechat tr\u00ean trang web c\u1ee7a m\u00ecnh.<\/li>\n<\/ol>","raw_excerpt":"K\u1ebft n\u1ed1i \u1ee9ng d\u1ee5ng v\u1edbi \u1ee9ng d\u1ee5ng OnCustomer Livechat \u0111\u1ec3 b\u1eaft \u0111\u1ea7u ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n tr\u00ean website.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/121280","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=121280"}],"author":[{"embeddable":true,"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/kiennguyen07"}],"wp:attachment":[{"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=121280"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=121280"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=121280"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=121280"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=121280"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=121280"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}