{"id":17961,"date":"2012-07-03T11:44:40","date_gmt":"2012-07-03T11:44:40","guid":{"rendered":"https:\/\/wordpress.org\/plugins-wp\/support-tickets-v2\/"},"modified":"2012-07-03T12:33:05","modified_gmt":"2012-07-03T12:33:05","slug":"support-tickets-v2","status":"publish","type":"plugin","link":"https:\/\/twd.wordpress.org\/plugins\/support-tickets-v2\/","author":8634965,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","version":"2.0.1","stable_tag":"trunk","tested":"3.4.2","requires":"2.8","requires_php":"","requires_plugins":"","header_name":"Support Tickets c2","header_author":"Keiran McDonald","header_description":"","assets_banners_color":"","last_updated":"2012-07-03 12:33:05","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"http:\/\/www.keza.net\/support-tickets-v2\/","header_author_uri":"http:\/\/www.keza.net\/support-tickets-v2\/","rating":4,"author_block_rating":0,"active_installs":10,"downloads":9152,"num_ratings":4,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":[],"upgrade_notice":[],"ratings":{"1":"1","2":0,"3":0,"4":0,"5":"3"},"assets_icons":[],"assets_banners":[],"assets_blueprints":{},"all_blocks":[],"tagged_versions":[],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":"1539023","resolution":"1","location":"plugin"}},"screenshots":{"1":"screenshot-1.png"},"jetpack_post_was_ever_published":false},"plugin_section":[],"plugin_tags":[221,362,4049,1104,14186],"plugin_category":[44,47,59],"plugin_contributors":[86832],"plugin_business_model":[],"class_list":["post-17961","plugin","type-plugin","status-publish","hentry","plugin_tags-ajax","plugin_tags-captcha","plugin_tags-helpdesk","plugin_tags-support","plugin_tags-support-tickets","plugin_category-discussion-and-community","plugin_category-education-and-support","plugin_category-utilities-and-tools","plugin_contributors-kezakez","plugin_committers-kezakez"],"banners":[],"icons":{"svg":false,"icon":"https:\/\/s.w.org\/plugins\/geopattern-icon\/support-tickets-v2.svg","icon_2x":false,"generated":true},"screenshots":[{"src":"https:\/\/ps.w.org\/support-tickets-v2\/trunk\/screenshot-1.png?rev=1539023","caption":"screenshot-1.png"}],"raw_content":"<!--section=description-->\n<p>Support Tickets is a WordPress plugin which allows you to create and manage a simple support ticket system or helpdesk system on your WordPress site. If you are offering a support service and are looking for a simple tool to help you with that, Support Tickets is an excellent choice.<\/p>\n\n<p>This code has been forked with the permission of the original author Takayuki Miyoshi @takayukister\nThis fork contains bug fixes.\nThe original code can be found at http:\/\/wordpress.org\/extend\/plugins\/support-tickets\/<\/p>\n\n<p>The plugin is based on <a href=\"http:\/\/contactform7.com\/\">Contact Form 7<\/a> plugin.<\/p>\n\n<p><strong><a href=\"http:\/\/www.keza.net\/support-tickets-v2\/\">Home page<\/a><\/strong><\/p>\n\n<h4>Multilingual Support<\/h4>\n\n<p>You will have the ability to make a \"multilingual support ticket system\" with this plugin. This plugin allows you to write messages in your language and ask a professional translator to translate your message to another user's language. This feature utilize the <a href=\"http:\/\/wpml.org\/\">WPML<\/a> plugin, so you need to install the plugin beforehand.<\/p>\n\n<h4>Translators<\/h4>\n\n<ul>\n<li>Italian (it_IT) - <a href=\"http:\/\/gidibao.net\/\">Gianni Diurno<\/a><\/li>\n<li>Japanese (ja) - <a href=\"http:\/\/ideasilo.wordpress.com\">Takayuki Miyoshi<\/a><\/li>\n<\/ul>\n\n<!--section=installation-->\n<ol>\n<li>Upload the entire <code>support-tickets-v2<\/code> folder to the <code>\/wp-content\/plugins\/<\/code> directory.<\/li>\n<li>Activate the plugin through the 'Plugins' menu in WordPress.<\/li>\n<\/ol>\n\n<p>You will find 'Support' menu in your WordPress admin panel.<\/p>\n\n<!--section=faq-->\n<p>If you have questions, please check the <a href=\"http:\/\/www.keza.net\/support-tickets-v2\/\">Home page<\/a>.<\/p>\n\n<!--section=changelog-->\n<h4>2.0.1<\/h4>\n\n<ul>\n<li>Addressed an issue that caused the ajax posting method to fail.<\/li>\n<li>Added the ability to mark a ticket as read.<\/li>\n<li>Ensured that multiline fields display multiple lines in the ticket admin page.<\/li>\n<li>Made the ticket number display tickets admin page.<\/li>\n<\/ul>\n\n<h4>1.0.1<\/h4>\n\n<ul>\n<li>Bug fix: Additional fields don't show up.<\/li>\n<li>Bug fix: Backslashes disappear.<\/li>\n<li>Call $captcha-&gt;cleanup() if callable. Shorten cleanup period to 1h.<\/li>\n<\/ul>","raw_excerpt":"With this plugin, you can manage a simple support ticket system on your WordPress site.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/17961","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=17961"}],"author":[{"embeddable":true,"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/kezakez"}],"wp:attachment":[{"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=17961"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=17961"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=17961"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=17961"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=17961"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=17961"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}