{"id":227571,"date":"2025-05-16T14:48:57","date_gmt":"2025-05-16T14:48:57","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/askany\/"},"modified":"2026-03-27T06:35:19","modified_gmt":"2026-03-27T06:35:19","slug":"askany","status":"publish","type":"plugin","link":"https:\/\/twd.wordpress.org\/plugins\/askany\/","author":23379405,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","version":"1.11.0","stable_tag":"1.11.0","tested":"6.9.4","requires":"5.9","requires_php":"7.4","requires_plugins":null,"header_name":"Askany","header_author":"wpazleen","header_description":"Askany is AI-powered chat assistant using DeepSeek API and JS model to answer questions based on WordPress content and imported PDFs.","assets_banners_color":"decfc9","last_updated":"2026-03-27 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<strong>Chat Widget in Action<\/strong><br \/>\nExperience the live frontend chat widget with real-time messaging and seamless product interaction.<\/p>"},{"src":"https:\/\/ps.w.org\/askany\/assets\/Screenshot-2.png?rev=3476566","caption":"<p>\ud83e\uddd1\u200d\ud83d\udcbb <strong>Agent Chat Interface<\/strong><br \/>\nManage conversations from the backend with smooth AI-to-agent handoff for efficient customer support.<\/p>"},{"src":"https:\/\/ps.w.org\/askany\/assets\/Screenshot-3.png?rev=3476566","caption":"<p>\ud83c\udfe0 <strong>Homepage Settings<\/strong><br \/>\nCustomize the chat homepage with agent profiles, FAQs, display options, and useful quick links.<\/p>"},{"src":"https:\/\/ps.w.org\/askany\/assets\/Screenshot-4.png?rev=3492352","caption":"<p>\ud83e\udd16 <strong>AI Assistant Setup<\/strong><br \/>\nConnect and configure your AI assistant with support for multiple providers and advanced configuration options.<\/p>"},{"src":"https:\/\/ps.w.org\/askany\/assets\/Screenshot-5.png?rev=3331673","caption":"<p>\ud83d\udc65 <strong>AI Agent Management<\/strong><br \/>\nCreate, manage, and organize multiple AI agents with role-based access and performance monitoring.<\/p>"},{"src":"https:\/\/ps.w.org\/askany\/assets\/Screenshot-6.png?rev=3393344","caption":"<p>\u26a1 <strong>AI Replies in Chat Panel<\/strong><br \/>\nGet instant AI-generated responses directly in the chat panel with full Markdown formatting and contextual understanding.<\/p>"},{"src":"https:\/\/ps.w.org\/askany\/assets\/Screenshot-7.png?rev=3476566","caption":"<p>\ud83e\udde9 <strong>Embed Form Support<\/strong><br \/>\nEasily embed contact forms and lead generation tools anywhere on your website.<\/p>"},{"src":"https:\/\/ps.w.org\/askany\/assets\/Screenshot-8.png?rev=3476566","caption":"<p>\ud83e\udde0 <strong>Retrieval-Augmented Generation (RAG)<\/strong><br \/>\nIntegrate a powerful RAG system that combines AI language models with your website content for accurate, context-aware responses.<\/p>"},{"src":"https:\/\/ps.w.org\/askany\/assets\/Screenshot-9.png?rev=3476566","caption":"<p>\ud83d\udd17 <strong>Integrations Page<\/strong><br \/>\nConnect with services like <strong>WooCommerce<\/strong> and <strong>Slack<\/strong>, with upcoming integrations for <strong>Telegram<\/strong> and <strong>WhatsApp<\/strong>.<\/p>"},{"src":"https:\/\/ps.w.org\/askany\/assets\/Screenshot-10.png?rev=3476566","caption":"<p>\u2753 <strong>Q&amp;A Management Page<\/strong><br \/>\nAdd structured Q&amp;A data to help the AI learn and improve responses, especially in fallback scenarios.<\/p>"},{"src":"https:\/\/ps.w.org\/askany\/assets\/Screenshot-11.png?rev=3476566","caption":"<p>\ud83c\udf10 <strong>External Source Management<\/strong><br \/>\nIndex external websites as knowledge sources so the AI can retrieve and reference additional information.<\/p>"},{"src":"https:\/\/ps.w.org\/askany\/assets\/Screenshot-12.png?rev=3476566","caption":"<p>\ud83d\uddc4\ufe0f <strong>Database Management Page<\/strong><br \/>\nMonitor database table sizes and easily clean, optimize, or export tables with a single click.<\/p>"},{"src":"https:\/\/ps.w.org\/askany\/assets\/Screenshot-13.png?rev=3492352","caption":"<p>\ud83d\uddc4\ufe0f <strong>Typing Animation<\/strong><br \/>\nAskany now support Character-by-character text reveal with Blinking cursor during typing.<\/p>"},{"src":"https:\/\/ps.w.org\/askany\/assets\/Screenshot-14.png?rev=3492352","caption":""},{"src":"https:\/\/ps.w.org\/askany\/assets\/Screenshot-15.png?rev=3492352","caption":""}],"raw_content":"<!--section=description-->\n<p><strong>AskAny<\/strong> is the Most Advanced AI-Powered WordPress Chat Plugin. Transform your WordPress site into an intelligent, self-service support hub with cutting-edge AI RAG Architecture (Retrieval-Augmented Generation) technology, Intelligent Content Indexing, semantic search, and real-time Server-Sent Events (SSE) communication with human support capabilities.<\/p>\n\n<p>AskAny delivers <strong>24\/7 customer service<\/strong>, <strong>built-in feedback system<\/strong>, <strong>intelligent product recommendations<\/strong>, and <strong>seamless WooCommerce integration with order tracking<\/strong> that transforms visitors into customers.<\/p>\n\n<p>[youtube https:\/\/youtu.be\/WEr-VmcHyQk]<\/p>\n\n<p>\ud83d\ude80 <strong><a href=\"https:\/\/wpazleen.com\/askany\/\">AskAny AI<\/a><\/strong> | \ud83d\udcd6 <strong><a href=\"https:\/\/wpazleen.com\/docs\/\">Documentation<\/a><\/strong> | \ud83d\udcac <strong><a href=\"https:\/\/wpazleen.com\/support\/\">Pro Support<\/a><\/strong><\/p>\n\n<p>AskAny is not just a chatbot - it's a <strong>complete AI-powered customer engagement platform<\/strong> that:<\/p>\n\n<p>\u2705 Provides accurate, cited answers using RAG<br \/>\n\u2705 Supports multiple AI providers for flexibility<br \/>\n\u2705 Delivers real-time communication with SSE<br \/>\n\u2705 Indexes all your WordPress content automatically<br \/>\n\u2705 Integrates with WooCommerce, Slack, and more<br \/>\n\u2705 Offers beautiful markdown formatting<br \/>\n\u2705 Includes live agent support<br \/>\n\u2705 Provides comprehensive analytics<br \/>\n\u2705 Ensures 100% uptime with fallback mode<br \/>\n\u2705 Optimizes costs with smart caching<\/p>\n\n<p><strong>Transform your WordPress site into an intelligent, self-service support hub today!<\/strong><\/p>\n\n<p><strong>Let\u2019s grow, connect, and build together! \ud83d\ude80<\/strong><\/p>\n\n<ul>\n<li><p>\ud83e\udd1d <strong>Join our community on Facebook:<\/strong><br \/>\n<a href=\"https:\/\/www.facebook.com\/wpazleens\">Facebook<\/a><\/p><\/li>\n<li><p>\ud83c\udfa5 <strong>Subscribe to our YouTube channel:<\/strong><br \/>\n<a href=\"https:\/\/www.youtube.com\/channel\/UCqR5SPvn6N2ZBq7AyYKfEnA\">YouTube<\/a><\/p><\/li>\n<li><p>\ud83d\udc26 <strong>Follow us on X (Twitter):<\/strong><br \/>\n<a href=\"https:\/\/x.com\/wpazleen\">X \/ Twitter<\/a><\/p><\/li>\n<\/ul>\n\n<h4>\ud83c\udfaf Why Choose AskAny Over Other AI Chatbots and What Makes AskAny Awesome?<\/h4>\n\n<ul>\n<li><strong>\ud83e\udde0 Multiple AI Providers<\/strong> - Choose from 6+ leading AI providers<\/li>\n<li><strong>\ud83d\udd0d Advanced RAG (Semantic Search)<\/strong> - Understands meaning, not just keywords<\/li>\n<li><strong>\u26a1 Real-time Communication<\/strong> - Instant responses with Server-Sent Events<\/li>\n<li><strong>\ud83d\udcda Intelligent Content Indexing<\/strong> - Automatically learns from your entire WordPress site<\/li>\n<li><strong>\ud83d\udcac Live Agent Support<\/strong> - Seamless handoff from AI to human agents<\/li>\n<li><strong>\ud83c\udfa8 Beautiful Markdown Support<\/strong> - Rich, formatted responses<\/li>\n<li><strong>\ud83d\udcca Comprehensive Analytics<\/strong> - Track performance and optimize<\/li>\n<li><strong>\ud83d\udd0c Powerful Integrations<\/strong> - WooCommerce, Slack, and more <\/li>\n<\/ul>\n\n<h4>\ud83d\udd25 Revolutionary Features That Set AskAny Apart<\/h4>\n\n<h3>1. <strong>Multi-Provider AI Support<\/strong> \ud83e\udd16<\/h3>\n\n<p>Choose the AI provider that fits your needs and budget:<\/p>\n\n<ul>\n<li><strong>DeepSeek<\/strong> - Cost-effective, powerful reasoning<\/li>\n<li><strong>OpenAI (GPT-4, GPT-3.5)<\/strong> - Industry-leading performance<\/li>\n<li><strong>Anthropic Claude<\/strong> - Advanced reasoning and safety<\/li>\n<li><strong>Google Gemini<\/strong> - Multimodal AI capabilities<\/li>\n<li><strong>X.AI Grok<\/strong> - Real-time knowledge<\/li>\n<li><strong>OpenRouter<\/strong> - Access to 100+ models from multiple providers<\/li>\n<\/ul>\n\n<p><strong>Why it's awesome:<\/strong>\n- Switch providers anytime without losing data\n- Compare performance and costs\n- Use the best model for each use case\n- No vendor lock-in<\/p>\n\n<h3>2. <strong>RAG Architecture (Retrieval-Augmented Generation)<\/strong> \ud83e\udde0<\/h3>\n\n<p><strong>The game-changer for accurate AI responses.<\/strong><\/p>\n\n<h4>What is RAG?<\/h4>\n\n<p>RAG combines AI language models with your actual content using semantic search. Instead of the AI guessing or hallucinating, it retrieves relevant information from your site and uses it to generate accurate, cited responses.<\/p>\n\n<h4>Key Features:<\/h4>\n\n<p><strong>\ud83d\udd0d Semantic Search<\/strong>\n- Understands meaning and context, not just keywords\n- Finds conceptually related content\n- Works in multiple languages\n- Provides source citations<\/p>\n\n<p><strong>\u26a1 Hybrid Search<\/strong>\n- Combines semantic search with keyword matching\n- Best of both worlds for maximum accuracy\n- Ensures exact terms aren't missed\n- Recommended for production sites<\/p>\n\n<p><strong>\ud83c\udfaf RAG Optimization<\/strong>\n- <strong>Content Hash Caching<\/strong> - Reuses embeddings for duplicate content (0 API calls)\n- <strong>Batch Embedding API<\/strong> - Processes multiple texts in one request (10x fewer API calls)\n- <strong>Smart Update Detection<\/strong> - Only re-embeds when content actually changes\n- <strong>90% API Quota Savings<\/strong> - Dramatically reduces costs<\/p>\n\n<h3>3. <strong>Intelligent Content Indexing<\/strong> \ud83d\udcda<\/h3>\n\n<p>AskAny automatically indexes your entire WordPress site:<\/p>\n\n<h4>Indexed Content Types:<\/h4>\n\n<ul>\n<li>\u2705 Posts &amp; Pages<\/li>\n<li>\u2705 Custom Post Types<\/li>\n<li>\u2705 WooCommerce Products<\/li>\n<li>\u2705 Product Categories &amp; Tags<\/li>\n<li>\u2705 Custom Fields &amp; Meta Data<\/li>\n<li>\u2705 Comments<\/li>\n<li>\u2705 Menus &amp; Widgets<\/li>\n<li>\u2705 PDF Documents<\/li>\n<li>\u2705 External Sources (URLs, APIs)<\/li>\n<li>\u2705 Q&amp;A Pairs<\/li>\n<li>\u2705 FAQs<\/li>\n<\/ul>\n\n<h4>Smart Features:<\/h4>\n\n<ul>\n<li><strong>Automatic Updates<\/strong> - Reindexes when content changes<\/li>\n<li><strong>Health Monitoring<\/strong> - Track indexing status and quality<\/li>\n<li><strong>Selective Indexing<\/strong> - Choose what to include\/exclude<\/li>\n<li><strong>Chunking<\/strong> - Handles large documents intelligently<\/li>\n<li><strong>Content Statistics<\/strong> - See what's indexed at a glance<\/li>\n<\/ul>\n\n<h3>4. <strong>Industry-First SSE Technology<\/strong> \u26a1<\/h3>\n\n<p>AskAny is the <strong>only WordPress AI chatbot<\/strong> using Server-Sent Events for true real-time performance:\n- \ud83c\udf10 <strong>90% Less Server Load<\/strong> - Ultra-light performance with no heavy polling\n- \u26a1 <strong>Instant Message Delivery<\/strong> - Real-time responses like WhatsApp\/Telegram\n- \ud83d\udee1\ufe0f <strong>Automatic Fallback<\/strong> - Seamlessly switches to polling if SSE unavailable\n- \ud83d\udcf1 <strong>Zero Configuration<\/strong> - Works instantly without technical setup<\/p>\n\n<h4>Technology:<\/h4>\n\n<ul>\n<li><strong>Server-Sent Events (SSE)<\/strong> - Push-based real-time updates<\/li>\n<li><strong>Automatic Fallback<\/strong> - Gracefully degrades to polling if SSE not supported<\/li>\n<li><strong>Low Server Load<\/strong> - More efficient than traditional polling<\/li>\n<li><strong>Instant Responses<\/strong> - No delay, no refresh needed<\/li>\n<\/ul>\n\n<h3>5. <strong>Hybrid AI and Human Support<\/strong> \ud83d\udc65<\/h3>\n\n<ul>\n<li><strong>Live Agent Dashboard<\/strong>: Real-time chat management interface<\/li>\n<li><strong>Seamless Handoff<\/strong>: AI-to-agent transition without losing context<\/li>\n<li><strong>Agent Assignment<\/strong>: Assign specific agents to conversations<\/li>\n<li><strong>24\/7 Coverage<\/strong>: AI handles off-hours, agents take complex queries<\/li>\n<li><strong>Performance Analytics<\/strong>: Track AI vs human response metrics<\/li>\n<\/ul>\n\n<h3>6. <strong>Fallback Mode<\/strong> \ud83d\udee1\ufe0f<\/h3>\n\n<p><strong>Never leave customers hanging.<\/strong><\/p>\n\n<p>When AI API is unavailable or fails:\n- \u2705 Continues working with indexed content\n- \u2705 Smart pattern matching for common questions\n- \u2705 Handles greetings and basic queries\n- \u2705 Product information from WooCommerce\n- \u2705 Seamless user experience<\/p>\n\n<p><strong>Why it's awesome:<\/strong>\n- 100% uptime guarantee\n- No \"AI is down\" messages\n- Maintains professional image\n- Essential for production sites<\/p>\n\n<h3>7. <strong>WooCommerce Integration<\/strong> \ud83d\uded2<\/h3>\n\n<p><strong>AI-powered e-commerce support.<\/strong><\/p>\n\n<h4>Order Tracking:<\/h4>\n\n<ul>\n<li>Check order status by email<\/li>\n<li>Check by order ID<\/li>\n<li>Check by transaction ID<\/li>\n<li>Real-time order information<\/li>\n<li>Shipping status updates<\/li>\n<\/ul>\n\n<h4>Product Information:<\/h4>\n\n<ul>\n<li>AI answers product questions<\/li>\n<li>Recommends related products<\/li>\n<li>Explains features and specifications<\/li>\n<li>Compares products<\/li>\n<li>Handles pricing queries<\/li>\n<\/ul>\n\n<h3>8. <strong>Slack Integration<\/strong> \ud83d\udce2<\/h3>\n\n<p><strong>Get notified instantly, respond from anywhere.<\/strong><\/p>\n\n<h4>Features:<\/h4>\n\n<ul>\n<li>Real-time chat notifications<\/li>\n<li>Forward user messages to Slack<\/li>\n<li>Optional AI response forwarding<\/li>\n<li>Optional agent response forwarding<\/li>\n<li>Channel-based routing<\/li>\n<li>Rich message formatting<\/li>\n<\/ul>\n\n<h4>Use Cases:<\/h4>\n\n<ul>\n<li>Team notifications<\/li>\n<li>Support ticket creation<\/li>\n<li>Response monitoring<\/li>\n<li>Team collaboration<\/li>\n<\/ul>\n\n<h3>9. <strong>Home Page Customization<\/strong> \ud83c\udfa8<\/h3>\n\n<p><strong>Create a welcoming chat experience.<\/strong><\/p>\n\n<h4>Customizable Elements:<\/h4>\n\n<ul>\n<li>Welcome message<\/li>\n<li>Logo upload<\/li>\n<li>Agent avatars<\/li>\n<li>FAQ section with markdown<\/li>\n<li>Custom links<\/li>\n<li>Documentation links<\/li>\n<li>News section (PRO)<\/li>\n<li>Get Started page (PRO)<\/li>\n<\/ul>\n\n<h4>FAQ Management:<\/h4>\n\n<ul>\n<li>Markdown editor<\/li>\n<li>Edit\/Preview tabs<\/li>\n<li>Active\/Inactive toggle<\/li>\n<li>Expandable answers<\/li>\n<li>Beautiful rendering<\/li>\n<\/ul>\n\n<h3>10. <strong>Q&amp;A Management<\/strong> \u2753<\/h3>\n\n<p><strong>Train your AI with custom Q&amp;A pairs.<\/strong><\/p>\n\n<h4>Features:<\/h4>\n\n<ul>\n<li>Markdown editor for answers<\/li>\n<li>Edit\/Preview tabs<\/li>\n<li>Bulk import\/export<\/li>\n<li>Active\/Inactive toggle<\/li>\n<li>Search and filter<\/li>\n<li>Priority ordering<\/li>\n<\/ul>\n\n<h4>Use Cases:<\/h4>\n\n<ul>\n<li>Company policies<\/li>\n<li>Product specifications<\/li>\n<li>Troubleshooting guides<\/li>\n<li>Common questions<\/li>\n<li>Custom responses<\/li>\n<\/ul>\n\n<h3>11. <strong>PDF Import &amp; Management<\/strong> \ud83d\udcc4<\/h3>\n\n<p><strong>Make your PDF documents searchable.<\/strong><\/p>\n\n<h4>Features:<\/h4>\n\n<ul>\n<li>Drag &amp; drop upload<\/li>\n<li>Automatic text extraction<\/li>\n<li>Chunking for large files<\/li>\n<li>Metadata management<\/li>\n<li>Search within PDFs<\/li>\n<li>RAG integration<\/li>\n<\/ul>\n\n<h4>Supported:<\/h4>\n\n<ul>\n<li>Product manuals<\/li>\n<li>Documentation<\/li>\n<li>Guides &amp; tutorials<\/li>\n<li>Policies &amp; procedures<\/li>\n<li>Technical specifications<\/li>\n<\/ul>\n\n<h3>12. <strong>External Sources<\/strong> \ud83c\udf10<\/h3>\n\n<p><strong>Connect any external data source.<\/strong><\/p>\n\n<h4>Supported Types:<\/h4>\n\n<ul>\n<li>Website URLs<\/li>\n<li>REST APIs<\/li>\n<li>JSON endpoints<\/li>\n<li>XML feeds<\/li>\n<li>Custom integrations<\/li>\n<\/ul>\n\n<h4>Features:<\/h4>\n\n<ul>\n<li>Automatic content fetching<\/li>\n<li>Scheduled updates<\/li>\n<li>Content transformation<\/li>\n<li>Error handling<\/li>\n<li>Status monitoring<\/li>\n<\/ul>\n\n<h3>13. <strong>Database Management<\/strong> \ud83d\udcbe<\/h3>\n\n<p><strong>Complete control over your data.<\/strong><\/p>\n\n<h4>Features:<\/h4>\n\n<ul>\n<li><strong>Storage Overview<\/strong> - See size of all tables<\/li>\n<li><strong>Quick Actions<\/strong> - Clean, optimize, export with one click<\/li>\n<li><strong>Date Filtering<\/strong> - Delete data by date range<\/li>\n<li><strong>Export\/Import<\/strong> - CSV and JSON formats<\/li>\n<li><strong>Optimize Tables<\/strong> - Reclaim space, improve performance<\/li>\n<li><strong>Truncate<\/strong> - Clear all data safely<\/li>\n<\/ul>\n\n<h4>Managed Tables:<\/h4>\n\n<ul>\n<li>Chat sessions &amp; messages<\/li>\n<li>Q&amp;A pairs<\/li>\n<li>External sources<\/li>\n<li>Content index<\/li>\n<li>PDF index<\/li>\n<li>User agents<\/li>\n<li>API statistics<\/li>\n<li>Feature requests<\/li>\n<li>Bug reports<\/li>\n<li>RAG embeddings <\/li>\n<\/ul>\n\n<h3>14. <strong>API Statistics &amp; Performance<\/strong> \ud83d\udcca<\/h3>\n\n<p><strong>Track everything, optimize costs.<\/strong><\/p>\n\n<h4>Metrics:<\/h4>\n\n<ul>\n<li>Total API requests<\/li>\n<li>Success\/failure rates<\/li>\n<li>Average response time<\/li>\n<li>Token usage<\/li>\n<li>Cost tracking<\/li>\n<li>Provider comparison<\/li>\n<li>Daily performance trends<\/li>\n<li>Error analysis<\/li>\n<\/ul>\n\n<h4>Insights:<\/h4>\n\n<ul>\n<li>Identify bottlenecks<\/li>\n<li>Optimize costs<\/li>\n<li>Monitor reliability<\/li>\n<li>Track usage patterns<\/li>\n<\/ul>\n\n<h3>15. <strong>Feature Requests &amp; Bug Reports<\/strong> \ud83d\udc1b<\/h3>\n\n<p><strong>Built-in feedback system.<\/strong><\/p>\n\n<h4>For Users:<\/h4>\n\n<ul>\n<li>Submit feature requests through chat<\/li>\n<li>Report bugs easily<\/li>\n<li>Track submission status<\/li>\n<li>Get updates<\/li>\n<\/ul>\n\n<h4>For Admins:<\/h4>\n\n<ul>\n<li>Centralized feedback management<\/li>\n<li>Priority assignment<\/li>\n<li>Status tracking<\/li>\n<li>User communication<\/li>\n<li>Export reports<\/li>\n<\/ul>\n\n<h3>16. <strong>Multi-Language Support<\/strong> \ud83c\udf0d<\/h3>\n\n<p><strong>Speak your customers' language.<\/strong><\/p>\n\n<h4>Supported Languages:<\/h4>\n\n<ul>\n<li>Auto-detect user language<\/li>\n<li>English<\/li>\n<li>Bengali (\u09ac\u09be\u0982\u09b2\u09be)<\/li>\n<li>Spanish (Espa\u00f1ol) <\/li>\n<li>French (Fran\u00e7ais) <\/li>\n<li>German (Deutsch) <\/li>\n<li>Italian (Italiano) <\/li>\n<li>Portuguese (Portugu\u00eas) <\/li>\n<li>Russian (\u0420\u0443\u0441\u0441\u043a\u0438\u0439) <\/li>\n<li>Japanese (\u65e5\u672c\u8a9e) <\/li>\n<li>Chinese (\u4e2d\u6587) <\/li>\n<li>Arabic (\u0627\u0644\u0639\u0631\u0628\u064a\u0629) <\/li>\n<li>Hindi (\u0939\u093f\u0928\u094d\u0926\u0940) <\/li>\n<li>And more...<\/li>\n<\/ul>\n\n<h3>17. <strong>Contact Form Integration<\/strong> \ud83d\udce7<\/h3>\n\n<p><strong>Seamless form integration.<\/strong><\/p>\n\n<h4>Features:<\/h4>\n\n<ul>\n<li>Embed any contact form<\/li>\n<li>Support for Contact Form 7<\/li>\n<li>Support for WPForms<\/li>\n<li>Support for Gravity Forms<\/li>\n<li>Custom shortcode support<\/li>\n<li>In-chat form display<\/li>\n<\/ul>\n\n<h3>18. <strong>User &amp; Agent Management<\/strong> \ud83d\udc65<\/h3>\n\n<p><strong>Manage your support team.<\/strong><\/p>\n\n<h4>Features:<\/h4>\n\n<ul>\n<li>Agent profiles<\/li>\n<li>Avatar management<\/li>\n<li>Role assignment<\/li>\n<li>Activity tracking<\/li>\n<li>Performance metrics<\/li>\n<li>Online\/offline status<\/li>\n<\/ul>\n\n<h3>19. <strong>Chat Logs &amp; History<\/strong> \ud83d\udcdd<\/h3>\n\n<p><strong>Complete conversation records.<\/strong><\/p>\n\n<h4>Features:<\/h4>\n\n<ul>\n<li>Full chat history<\/li>\n<li>Search and filter<\/li>\n<li>Export conversations<\/li>\n<li>User identification<\/li>\n<li>Session tracking<\/li>\n<li>Timestamp records<\/li>\n<\/ul>\n\n<h4>Use Cases:<\/h4>\n\n<ul>\n<li>Quality assurance<\/li>\n<li>Training material<\/li>\n<li>Dispute resolution<\/li>\n<li>Performance analysis<\/li>\n<li>Compliance<\/li>\n<\/ul>\n\n<h3>20. <strong>Floating Widget<\/strong> \ud83c\udf88<\/h3>\n\n<p><strong>Always accessible, never intrusive.<\/strong><\/p>\n\n<h4>Features:<\/h4>\n\n<ul>\n<li>Customizable position (bottom-right\/left)<\/li>\n<li>Custom avatar<\/li>\n<li>Custom header text<\/li>\n<li>Smooth animations<\/li>\n<li>Mobile responsive<\/li>\n<li>Minimizable<\/li>\n<\/ul>\n\n<h4>\ud83c\udfc6 Perfect For Every Business Type<\/h4>\n\n<p><strong>E-commerce &amp; Retail<\/strong>\n- Product recommendations and comparisons\n- Order support and tracking\n- Abandoned cart recovery\n- Customer service automation<\/p>\n\n<p><strong>SaaS &amp; Technology<\/strong>\n- Technical documentation assistance\n- Feature explanations and demos\n- Onboarding support\n- Troubleshooting guides<\/p>\n\n<p><strong>Healthcare &amp; Professional Services<\/strong>\n- Appointment scheduling assistance\n- FAQ automation\n- Service information\n- Patient\/client support<\/p>\n\n<p><strong>Education &amp; Training<\/strong>\n- Course information and enrollment\n- Student support and guidance\n- Resource recommendations\n- Academic assistance<\/p>\n\n<h4>\ud83d\ude80 Getting Started in Under 5 Minutes<\/h4>\n\n<ol>\n<li><strong>Install &amp; Activate<\/strong> - One-click installation from WordPress repository<\/li>\n<li><strong>Choose AI Provider<\/strong> - Add OpenAI, DeepSeek, or Gemini API key<\/li>\n<li><strong>Configure Settings<\/strong> - Customize appearance and behavior<\/li>\n<li><strong>Add Knowledge<\/strong> - Upload PDFs or index existing content<\/li>\n<li><strong>Go Live<\/strong> - Enable floating widget or use shortcode<\/li>\n<\/ol>\n\n<h4>\ud83c\udf81 Free vs Pro Comparison<\/h4>\n\n<p><strong>Free Version Includes:<\/strong>\n\u2705 AI chatbot with all providers<br \/>\n\u2705 Chatbot customization<br \/>\n\u2705 Full WooCommerce integration<br \/>\n\u2705 PDF upload and indexing<br \/>\n\u2705 Limited Live agent handoff<br \/>\n\u2705 Limited Custom Q&amp;A management<br \/>\n\u2705 Limited analytics<br \/>\n\u2705 Shortcode support<\/p>\n\n<p><strong>Pro Version Adds:<\/strong>\n\ud83d\ude80 Unlimited agent management<br \/>\n\ud83d\ude80 Unlimited external sources can add<br \/>\n\ud83d\ude80 Unlimited Q&amp;A Pair<br \/>\n\ud83d\ude80 Unlimited Live Chat, Custom Link, FAQ, Document Management \n\ud83d\ude80 Priority support<\/p>\n\n<h4>\ud83d\udee1\ufe0f Privacy &amp; Security<\/h4>\n\n<p>AskAny is built with privacy and security as core principles:\n- <strong>Encrypted Communications<\/strong> - All messages encrypted\n- <strong>Local Data Storage<\/strong> - Your data stays on your server\n- <strong>No Third-Party Dependencies<\/strong> - Direct API connections only\n- <strong>Session Security<\/strong> - Secure session management<\/p>\n\n<h4>\ud83c\udf0d Multilingual &amp; Accessibility<\/h4>\n\n<ul>\n<li><strong>Translation Ready<\/strong> - Full i18n support with .pot file<\/li>\n<li><strong>RTL Support<\/strong> - Right-to-left language compatibility<\/li>\n<li><strong>Accessibility Compliant<\/strong> - WCAG 2.1 AA standards<\/li>\n<li><strong>Screen Reader Friendly<\/strong> - Proper ARIA labels and structure<\/li>\n<li><strong>Keyboard Navigation<\/strong> - Full keyboard accessibility<\/li>\n<\/ul>\n\n<h4>\ud83d\udcca Analytics &amp; Insights<\/h4>\n\n<p>Track your chatbot performance with comprehensive analytics:\n- <strong>Response Time Metrics<\/strong> - Monitor AI and agent performance\n- <strong>User Engagement Stats<\/strong> - Conversation length and satisfaction\n- <strong>Popular Questions<\/strong> - Identify common customer needs\n- <strong>Conversion Tracking<\/strong> - Measure chat-to-sale conversions\n- <strong>Agent Performance<\/strong> - Individual agent statistics<\/p>\n\n<h4>\ud83d\udd17 Integrations &amp; Compatibility<\/h4>\n\n<p><strong>Form Plugins:<\/strong>\n- Contact Form 7\n- Simple Form\n- WPForms\n- Gravity Forms\n- Ninja Forms\n- Formidable Forms<\/p>\n\n<p><strong>E-commerce:<\/strong>\n- WooCommerce (native integration)\n- Easy Digital Downloads\n- WP eCommerce<\/p>\n\n<p><strong>Page Builders:<\/strong>\n- Elementor\n- Beaver Builder\n- Divi Builder\n- Gutenberg (native)<\/p>\n\n<p><strong>Caching Plugins:<\/strong>\n- WP Rocket\n- W3 Total Cache\n- WP Super Cache\n- LiteSpeed Cache<\/p>\n\n<h4>\ud83d\ude80 Performance Optimization<\/h4>\n\n<ul>\n<li><strong>Lazy Loading<\/strong> - Scripts load only when needed<\/li>\n<li><strong>Minified Assets<\/strong> - Optimized CSS and JavaScript<\/li>\n<li><strong>Database Optimization<\/strong> - Efficient queries and indexing<\/li>\n<li><strong>CDN Compatible<\/strong> - Works with all major CDNs<\/li>\n<li><strong>Caching Friendly<\/strong> - Compatible with all caching solutions<\/li>\n<\/ul>\n\n<p>Ready to transform your website with the most advanced AI chatbot for WordPress? Install AskAny today and experience the difference!<\/p>\n\n<h4>Use Cases<\/h4>\n\n<ol>\n<li><p><strong>Customer Support<\/strong><\/p>\n\n<ul>\n<li>Answer product queries instantly<\/li>\n<li>Provide shipping and return information<\/li>\n<li>Handle policy questions automatically<\/li>\n<li>Assist with technical support issues<\/li>\n<li>Escalate complex issues to human agents<\/li>\n<\/ul><\/li>\n<li><p><strong>E-commerce Assistant<\/strong><\/p>\n\n<ul>\n<li>Intelligent product recommendations<\/li>\n<li>Real-time price and stock inquiries<\/li>\n<li>Shopping cart assistance<\/li>\n<li>Order tracking and updates<\/li>\n<li>Abandoned cart recovery<\/li>\n<\/ul><\/li>\n<li><p><strong>Knowledge Base<\/strong><\/p>\n\n<ul>\n<li>Automated FAQ responses<\/li>\n<li>Document and manual search<\/li>\n<li>Policy information delivery<\/li>\n<li>Technical documentation access<\/li>\n<li>Training material assistance<\/li>\n<\/ul><\/li>\n<li><p><strong>Website Guide<\/strong><\/p>\n\n<ul>\n<li>Navigation assistance for visitors<\/li>\n<li>Content discovery and recommendations<\/li>\n<li>Feature explanations and tutorials<\/li>\n<li>Service information delivery<\/li>\n<li>Lead generation and qualification<\/li>\n<\/ul><\/li>\n<li><p><strong>Lead Generation<\/strong><\/p>\n\n<ul>\n<li>Capture visitor information<\/li>\n<li>Qualify potential customers<\/li>\n<li>Schedule appointments and demos<\/li>\n<li>Collect feedback and surveys<\/li>\n<li>Guide users through sales funnel<\/li>\n<\/ul><\/li>\n<\/ol>\n\n<h3>Privacy Notes<\/h3>\n\n<p>AskAny connects to AI service providers to generate intelligent responses based on your indexed content, PDFs, and Q&amp;A pairs. Your data privacy and security are our top priorities.<\/p>\n\n<p><strong>Data Processing:<\/strong>\nData is sent to and retrieved from the following AI service interfaces:<\/p>\n\n<ul>\n<li><code>https:\/\/api.openai.com\/v1\/chat\/completions<\/code> (OpenAI)<\/li>\n<li><code>https:\/\/api.deepseek.com\/v1\/chat\/completions<\/code> (DeepSeek)<\/li>\n<li><code>https:\/\/generativelanguage.googleapis.com\/v1beta\/models\/<\/code> (Google Gemini)<\/li>\n<\/ul>\n\n<p><strong>Service Providers:<\/strong>\n- <a href=\"https:\/\/openrouter.ai\/\">OpenRouter<\/a> - <a href=\"https:\/\/openrouter.ai\/terms\">Terms<\/a> | <a href=\"https:\/\/openrouter.ai\/privacy\">Privacy<\/a>\n- <a href=\"https:\/\/openai.com\/\">OpenAI<\/a> - <a href=\"https:\/\/openai.com\/policies\/terms-of-use\/\">Terms<\/a> | <a href=\"https:\/\/openai.com\/policies\/privacy-policy\/\">Privacy<\/a>\n- <a href=\"https:\/\/anthropic.com\/\">Anthropic<\/a> - <a href=\"https:\/\/www.anthropic.com\/terms\">Terms<\/a> | <a href=\"https:\/\/www.anthropic.com\/privacy\">Privacy<\/a>\n- <a href=\"https:\/\/ai.google.dev\/\">Google<\/a> - <a href=\"https:\/\/ai.google.dev\/terms\">Terms<\/a> | <a href=\"https:\/\/policies.google.com\/privacy\">Privacy<\/a>\n- <a href=\"https:\/\/x.ai\/\">X.AI<\/a> - <a href=\"https:\/\/x.ai\/terms-of-service\">Terms<\/a> | <a href=\"https:\/\/x.ai\/privacy-policy\">Privacy<\/a>\n- <a href=\"https:\/\/deepseek.com\/\">DeepSeek<\/a> - <a href=\"https:\/\/deepseek.com\/terms\">Terms<\/a> | <a href=\"https:\/\/deepseek.com\/privacy\">Privacy<\/a><\/p>\n\n<p><strong>Privacy Compliance:<\/strong>\n- All data processing is transparent and user-controlled\n- No personal information is stored without explicit consent\n- Messages are encrypted during transmission\n- Local data storage on your WordPress server\n- GDPR compliant with built-in privacy controls<\/p>\n\n<p><strong>Data Retention:<\/strong>\n- Chat history is stored locally in your WordPress database\n- You have full control over data retention periods\n- Built-in tools for data export and cleanup\n- Automatic data anonymization options<\/p>\n\n<h3>Policy Information<\/h3>\n\n<p>Please review the complete terms of use and data protection policies for the AI providers you choose:<\/p>\n\n<ul>\n<li><strong>OpenAI:<\/strong> <a href=\"https:\/\/openai.com\/policies\">OpenAI Policies<\/a><\/li>\n<li><strong>DeepSeek AI:<\/strong> <a href=\"https:\/\/deepseek.com\/terms-of-service\">DeepSeek Terms of Service<\/a><\/li>\n<li><strong>Google Gemini:<\/strong>\n\n<ul>\n<li><a href=\"https:\/\/ai.google.dev\/gemini-api\/terms\">Gemini API Terms of Service<\/a><\/li>\n<li><a href=\"https:\/\/policies.google.com\/terms\/service-specific\">Google API Services User Data Policy<\/a><\/li>\n<\/ul><\/li>\n<\/ul>\n\n<!--section=installation-->\n<ol>\n<li>Upload the plugin files to <code>\/wp-content\/plugins\/askany<\/code> directory<\/li>\n<li>Activate the plugin through the 'Plugins' menu in WordPress<\/li>\n<li>Configure the plugin settings in the AskAny menu<\/li>\n<li>Add your AI API keys (OpenAI, DeepSeek, or Gemini)<\/li>\n<li>Index your content and upload relevant PDFs<\/li>\n<li>Add the chat widget using shortcode or automatic placement<\/li>\n<\/ol>\n\n<h4>Quick Setup Guide<\/h4>\n\n<p><strong>Step 1: Get Your API Key<\/strong>\nTo use AskAny's AI features, you need an API key from one of the supported providers:<\/p>\n\n<ul>\n<li><strong>OpenAI:<\/strong> Register at <a href=\"https:\/\/platform.openai.com\/login\">OpenAI Platform<\/a> to obtain your key\n\n<ul>\n<li>Find your key at: <a href=\"https:\/\/help.openai.com\/en\/articles\/4936850-where-do-i-find-my-openai-api-key\">OpenAI API Key Location<\/a><\/li>\n<\/ul><\/li>\n<li><strong>DeepSeek:<\/strong> Register at <a href=\"https:\/\/platform.deepseek.com\/login\">DeepSeek Platform<\/a> to obtain your key<\/li>\n<li><strong>Google Gemini:<\/strong> Log in to <a href=\"https:\/\/aistudio.google.com\/app\/apikey\">Google AI Studio<\/a> to generate your Gemini API key<\/li>\n<\/ul>\n\n<p><strong>Step 2: Configure AskAny<\/strong>\n1. Go to <strong>AskAny AI &gt; Settings<\/strong> in your WordPress admin\n2. Select your preferred AI provider\n3. Enter your API key\n4. Test the connection\n5. Customize your chat widget appearance<\/p>\n\n<p><strong>Step 3: Add Knowledge<\/strong>\n1. Go to <strong>AskAny AI &gt; Content Index<\/strong> to automatically index your WordPress content\n2. Visit <strong>AskAny AI &gt; PDF Files<\/strong> to upload documents and manuals\n3. Use <strong>AskAny AI &gt; External Sources<\/strong> to index external websites\n4. Add custom Q&amp;A pairs in <strong>AskAny AI &gt; Q&amp;A Management<\/strong><\/p>\n\n<p><strong>Step 4: Deploy Your Chatbot<\/strong>\n- Enable the floating widget in settings, or\n- Use the shortcode <code>[askany_chat]<\/code> on any page or post\n- Customize the position, theme, and behavior to match your site<\/p>\n\n<!--section=faq-->\n<dl>\n<dt id=\"which%20ai%20models%20and%20providers%20are%20supported%3F\"><h3>Which AI models and providers are supported?<\/h3><\/dt>\n<dd><p>AskAny supports multiple AI providers for maximum flexibility:\n- <strong>OpenAI<\/strong>: GPT-4o, GPT-4o-mini, GPT-4.1, O4-mini\n- <strong>DeepSeek<\/strong>: DeepSeek-Chat (cost-effective option)\n- <strong>Google Gemini<\/strong>: Gemini 2.0 Flash, Gemini 2.5 Flash-Lite<\/p>\n\n<p>You can switch between providers or use multiple providers with automatic failover.<\/p><\/dd>\n<dt id=\"does%20it%20work%20with%20woocommerce%3F\"><h3>Does it work with WooCommerce?<\/h3><\/dt>\n<dd><p>Yes! AskAny has native WooCommerce integration that includes:\n- Product information display with images and pricing\n- Real-time stock status and availability\n- Smart product recommendations\n- Direct add-to-cart functionality from chat\n- Order tracking and customer support<\/p><\/dd>\n<dt id=\"can%20it%20read%20and%20search%20pdf%20documents%3F\"><h3>Can it read and search PDF documents?<\/h3><\/dt>\n<dd><p>Absolutely! AskAny can process and index PDF documents, making their content searchable through the chat interface. Simply upload PDFs through the admin panel, and the AI will automatically extract and index the content for intelligent responses.<\/p><\/dd>\n<dt id=\"how%20is%20chat%20history%20and%20user%20data%20handled%3F\"><h3>How is chat history and user data handled?<\/h3><\/dt>\n<dd><ul>\n<li>Chat history is stored locally in your WordPress database<\/li>\n<li>Data retention periods are fully customizable<\/li>\n<li>Users can clear their chat history manually<\/li>\n<li>All data processing is GDPR compliant<\/li>\n<li>Built-in privacy controls and data export tools<\/li>\n<\/ul><\/dd>\n<dt id=\"can%20i%20customize%20the%20chatbot%27s%20appearance%3F\"><h3>Can I customize the chatbot's appearance?<\/h3><\/dt>\n<dd><p>Yes! AskAny offers extensive customization options:\n- Upload custom avatars and icons\n- Adjustable widget positioning\n- Responsive design for all devices<\/p><\/dd>\n<dt id=\"how%20does%20the%20live%20agent%20handoff%20work%3F\"><h3>How does the live agent handoff work?<\/h3><\/dt>\n<dd><p>AskAny features seamless AI-to-human support transition:\n- Agents can take over any AI conversation in real-time\n- Context and conversation history are preserved\n- Agents receive notifications for new conversations\n- Performance analytics track AI vs human interactions\n- 24\/7 AI coverage with human escalation when needed<\/p><\/dd>\n<dt id=\"is%20it%20compatible%20with%20page%20builders%20and%20themes%3F\"><h3>Is it compatible with page builders and themes?<\/h3><\/dt>\n<dd><p>Yes! AskAny works with all major WordPress themes and page builders:\n- <strong>Page Builders<\/strong>: Elementor, Beaver Builder, Divi, Gutenberg\n- <strong>Themes<\/strong>: All WordPress themes (tested with popular ones)\n- <strong>Caching<\/strong>: Compatible with WP Rocket, W3 Total Cache, LiteSpeed\n- <strong>Forms<\/strong>: Contact Form 7, WPForms, Gravity Forms, Ninja Forms<\/p><\/dd>\n<dt id=\"how%20do%20i%20add%20the%20chatbot%20to%20my%20website%3F\"><h3>How do I add the chatbot to my website?<\/h3><\/dt>\n<dd><p>You have multiple options:\n1. <strong>Floating Widget<\/strong>: Enable in settings for site-wide display\n2. <strong>Shortcode<\/strong>: Use <code>[askany_chat]<\/code> on any page or post\n3. <strong>Widget<\/strong>: Add to sidebars using the WordPress widget<\/p><\/dd>\n<dt id=\"what%20makes%20askany%20different%20from%20other%20chatbot%20plugins%3F\"><h3>What makes AskAny different from other chatbot plugins?<\/h3><\/dt>\n<dd><p>AskAny stands out with unique features:\n- <strong>Multi-AI Provider Support<\/strong>: Switch between OpenAI, DeepSeek, Gemini\n- <strong>Server-Sent Events<\/strong>: Real-time messaging with 90% less server load\n- <strong>Live Agent Integration<\/strong>: Seamless AI-to-human handoff\n- <strong>Advanced Knowledge Base<\/strong>: PDF processing + external website indexing\n- <strong>Native WooCommerce<\/strong>: Built-in e-commerce features\n- <strong>Enterprise Features<\/strong>: Advanced analytics, database management<\/p><\/dd>\n<dt id=\"can%20i%20use%20it%20for%20lead%20generation%3F\"><h3>Can I use it for lead generation?<\/h3><\/dt>\n<dd><p>Yes! AskAny includes powerful lead generation features:\n- Integrated contact forms within chat\n- Custom Q&amp;A flows for lead qualification\n- User information collection and storage\n- Integration with popular form plugins\n- Analytics to track conversion rates<\/p><\/dd>\n<dt id=\"is%20technical%20support%20available%3F\"><h3>Is technical support available?<\/h3><\/dt>\n<dd><p>We provide comprehensive support:\n- <strong>Free Support<\/strong>: WordPress.org support forum\n- <strong>Documentation<\/strong>: Complete setup and usage guides\n- <strong>Video Tutorials<\/strong>: Step-by-step video instructions\n- <strong>Community<\/strong>: Active user community for tips and tricks\n- <strong>Pro Support<\/strong>: Priority support for Pro users<\/p><\/dd>\n<dt id=\"how%20do%20i%20optimize%20performance%3F\"><h3>How do I optimize performance?<\/h3><\/dt>\n<dd><p>AskAny is built for performance:\n- Enable Server-Sent Events (SSE) for real-time messaging\n- Use database optimization tools in the admin panel\n- Configure caching plugin compatibility\n- Optimize AI provider selection based on your needs\n- Regular database cleanup and maintenance<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.11.0 \u2013 27 March 2026<\/h4>\n\n<ul>\n<li><p>\ud83c\udf10 <strong>Web Search (Smart AI Fallback &amp; Enhancement)<\/strong>\nAdded a new Web Search system that allows AI to answer questions beyond your site content using its built-in knowledge \u2014 without external API calls.<\/p>\n\n<p><strong>Modes:<\/strong>\nFallback \u2013 Uses site content first, then fills gaps with AI knowledge (recommended)<br \/>\nAlways Enhance \u2013 Combines site content with AI knowledge for richer responses<\/p><\/li>\n<li><p>\u270d\ufe0f <strong>Response Tone Control<\/strong>\nAdded control over how AI responses are written.<\/p>\n\n<p>Human \u2013 Removes AI-like phrases<br \/>\nProfessional \u2013 Formal and structured<br \/>\nFriendly \u2013 Conversational tone<br \/>\nRobotic \u2013 Neutral system-style<\/p><\/li>\n<li><p>\u23f1 <strong>Typing Animation Speed Control<\/strong>\nIntroduced multiple typing speed options for chat responses.<\/p>\n\n<p>Regular \u2013 Default speed<br \/>\nFast \u2013 Quicker<br \/>\nFaster \u2013 Very quick<br \/>\nInstant \u2013 Immediate with subtle animation<\/p><\/li>\n<li><p>\ud83d\udcf1 <strong>Mobile App Push Bridge<\/strong>\nAdded support for real-time push notifications and mobile chat via Android app.<\/p>\n\n<p>Install APK and start receiving instant notifications<br \/>\nChat with users directly from mobile<br \/>\nNo need to log in to the website<\/p><\/li>\n<li><p>\u2728 <strong>Other Improvements<\/strong>\nPerformance enhancements and frontend chat panel UI improvements<\/p><\/li>\n<\/ul>\n\n<h4>1.10.0 \u2013 06 Jan 2026<\/h4>\n\n<ul>\n<li><p>\ud83e\udde0 <strong>New RAG Architecture (Retrieval-Augmented Generation)<\/strong>\nIntroduced a powerful RAG system that combines AI language models with your website content using semantic search. \nInstead of generating guesses, the AI retrieves relevant information from your indexed content to produce accurate and context-aware responses.<\/p><\/li>\n<li><p>\ud83e\udd16 <strong>Expanded AI Provider Support (6+ Providers)<\/strong>\nAdded support for multiple leading AI providers, giving users greater flexibility and performance options:\nDeepSeek, OpenAI (GPT-4 \/ GPT-3.5 new model support), Anthropic Claude, Google Gemini (new models added), X.AI Grok, and OpenRouter with access to 100+ models.<\/p><\/li>\n<li><p>\ud83d\udd0e <strong>Hybrid Search System<\/strong>\nImplemented Hybrid Search combining RAG retrieval with intelligent content indexing to improve response accuracy and relevance.<\/p><\/li>\n<li><p>\ud83d\udcca <strong>Dedicated RAG Management Panel<\/strong>\nAdded a new management interface to monitor and control embeddings, view embedding statistics, handle error logs, retry failed processes, and manage indexing actions.<\/p><\/li>\n<li><p>\u26a1 <strong>RAG Optimization for Lower API Usage<\/strong>\nIntroduced Content Hash Caching and Batch API processing, reducing embedding API quota usage by up to 90% while improving performance.<\/p><\/li>\n<li><p>\ud83d\udcac <strong>Improved Live Chat Markdown Support<\/strong>\nLive chat responses now support full Markdown formatting for clearer and more structured AI replies.<\/p><\/li>\n<li><p>\ud83d\udcda <strong>Markdown Support for Q&amp;A and Homepage FAQ<\/strong>\nQ&amp;A management and Homepage FAQ sections now support Markdown formatting for richer content display.<\/p><\/li>\n<\/ul>\n\n<h4>1.9.0 \u2013 24 Feb 2026<\/h4>\n\n<ul>\n<li><p>\ud83e\udde0 <strong>Full Conversation Context for AI<\/strong><br \/>\nThe AI now receives the complete conversation history (no more truncation), allowing it to learn from past interactions and deliver more accurate, context-aware responses.<\/p><\/li>\n<li><p>\u2699\ufe0f <strong>Improved AI Indexing System<\/strong><br \/>\nUpgraded the internal indexing method to enhance response intelligence, speed, and overall performance.<\/p><\/li>\n<li><p>\u2728 <strong>New: AI Order Status Tracking<\/strong><br \/>\nCustomers can now check their order status directly through chat by providing their email, order ID, or transaction ID \u2014 fast and hassle-free.<\/p><\/li>\n<li><p>\ud83d\udcda <strong>AI Learns from Mistakes<\/strong><br \/>\nEnhanced learning capabilities enable the AI to review past responses and continuously improve over time.<\/p><\/li>\n<li><p>\ud83c\udd95 <strong>New: Bug Report &amp; Feature Request Mode<\/strong><br \/>\nUsers can now directly report bugs or submit feature requests through the chat interface.<br \/>\nEach submission generates a unique tracking ID, making it easy to monitor, manage, and respond to feedback efficiently.<\/p><\/li>\n<li><p>\ud83d\udcf0 <strong>New: Blog Post Integration in Frontend Chat<\/strong><br \/>\nBlog posts can now be embedded inside the chat interface via a Homepage button tab.<br \/>\nUsers can browse blog listings and read full articles in a clean, distraction-free Reader View mode \u2014 without leaving the chat.<\/p><\/li>\n<li><p>\ud83d\udee0\ufe0f <strong>Bug Fix: Get Started Page Form<\/strong><br \/>\nFixed an issue that occurred when activating the Get Started page with a form enabled.<\/p><\/li>\n<\/ul>\n\n<h4>1.8.0 \u2013 30 Jan 2026<\/h4>\n\n<ul>\n<li><p>\ud83d\udd14 <strong>Unread Message Badge<\/strong><br \/>\nInstantly spot new conversations with a clear unread count badge in the live chat admin panel.<\/p><\/li>\n<li><p>\ud83d\udd17 <strong>Powerful Integrations<\/strong><br \/>\nSeamlessly connect AskAny with your favorite tools and platforms to supercharge your chat workflow.<\/p><\/li>\n<li><p>\ud83d\udc40 <strong>Q&amp;A Pair Viewer<\/strong><br \/>\nEasily view and review saved Q&amp;A pairs for better knowledge management.<\/p><\/li>\n<li><p>\ud83d\udd04 <strong>Q&amp;A Import &amp; Export<\/strong><br \/>\nMove your Q&amp;A pairs effortlessly between sites with simple import and export options.<\/p><\/li>\n<\/ul>\n\n<h4>1.7.0 \u2013 14 Jan 2026<\/h4>\n\n<ul>\n<li>\u2728 New AI Response Language model <\/li>\n<li>\u2728 SDK updated <\/li>\n<\/ul>\n\n<h4>1.6.1 \u2013 24 Dec 2025<\/h4>\n\n<ul>\n<li><strong>Enhancement:<\/strong> SDK updated <\/li>\n<\/ul>\n\n<h4>1.6.0 \u2013 09 Dec 2025<\/h4>\n\n<ul>\n<li>\u2728 New Get Started Page with form  <\/li>\n<li>\u2699\ufe0f New Database Management with Filter and Quick Actions<\/li>\n<\/ul>\n\n<h4>1.5.3 \u2013 05 Dec 2025<\/h4>\n\n<ul>\n<li>\u2699\ufe0f Fixed duplicate message response  <\/li>\n<\/ul>\n\n<h4>1.5.2 \u2013 03 Dec 2025<\/h4>\n\n<ul>\n<li><strong>Enhancement:<\/strong> WP 6.9 compatibility <\/li>\n<\/ul>\n\n<h4>1.5.1 \u2013 12 Nov 2025<\/h4>\n\n<ul>\n<li>\u2728 Improved frontend chat typing indicator<\/li>\n<li>\u2699\ufe0f Fixed all frontend bug and logs <\/li>\n<\/ul>\n\n<h4>1.5.0 \u2013 11 Nov 2025<\/h4>\n\n<ul>\n<li>\ud83c\udf10 New Gemini AI intagration and new Open AI models Introduced<\/li>\n<li>\u2728 Improved frontend chat panel with avatar<\/li>\n<li>\u2699\ufe0f Improved admin chat panel with avatar<\/li>\n<li>\ud83d\udcac Improved chat panel with AI response and markdown format <\/li>\n<li>\ud83d\udc40 Improved chat indexing for templates and docs  <\/li>\n<\/ul>\n\n<p>For a detailed list of updates, refer to our <a href=\"https:\/\/headwayapp.co\/askany\/\">Changelog<\/a>.<\/p>\n\n<p>For older changelog entries, please see the <a href=\"https:\/\/plugins.svn.wordpress.org\/askany\/trunk\/changelog.txt\">additional changelog.txt file<\/a> delivered with the plugin.<\/p>","raw_excerpt":"Complete AI chatbot solution with live agent handoff, WooCommerce integration, PDF knowledge base, and multi-provider AI support (OpenAI, DeepSeek, Ge &hellip;","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/227571","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=227571"}],"author":[{"embeddable":true,"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/wpazleen"}],"wp:attachment":[{"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=227571"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=227571"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=227571"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=227571"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=227571"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/twd.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=227571"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}