GlobalChatbot – AI Chat Agent

Description

GlobalChatbot adds an AI agent to your WordPress site in two minutes. It learns from your own pages and documents, answers visitors in their language, collects leads and can hand the conversation to a person on your team.

• Answers in 45+ languages, detected automatically
• The chat window itself (greeting, buttons, hints) switches to the language of your page, 22 languages out of the box
• Trained on your site content and your documents
• Lead capture with email alerts and CSV export
• Pick the chat color right from WordPress
• Appointment booking and human handoff
• Data stored in the EU

This plugin is the connector: it adds the GlobalChatbot widget to every page of your site. The AI agent itself runs on GlobalChatbot, so you need a GlobalChatbot account (14-day free trial, no credit card).

External services

This plugin loads the GlobalChatbot chat widget from https://globalchatbot.ai/widget.js on the front end of your site, after you enter a Widget ID in Settings → GlobalChatbot. Without a Widget ID nothing is loaded.

When a visitor opens the chat and sends a message, the message, the page address and a random session identifier are sent to GlobalChatbot so the AI agent can answer. If the visitor types contact details (for example an email address), they are stored as a lead for the site owner.

The service is provided by Syntranova AL Ltd (GlobalChatbot): Terms of service, Privacy policy.